Tech Services Guide

Video Conferencing Services

Video Conferencing Services
Video conferencing has emerged as a recession busting technology.

It lets you be two places at the same time, you can have more frequent contact with staff, suppliers and customers without leaving the office. It allows for meetings on the fly without the time and financial expense of interstate and intrastate travel.

There are five elements components that comprise a videoconferencing system: a camera, microphone, monitor, speaker and codec. The camera and microphone capture the image and sound at one location. The codec converts the video and audio into a digital signal and compresses it before sending it out over the network. At the other end, the codec decompresses the signal and feeds the picture to a monitor and the sound to a loud speaker.

There are different categories of videoconferencing systems and solutions vary from small business to enterprise grade.

Questions you should answer before you invest in video conferencing include:

* How do you envision your company using video conferencing?
* What kind of information do you exchange?
* What size rooms are currently used to hold meetings?
* How many people participate in each type of meeting?
* What bandwidth will be optimal for your communications?
* Do you want a fully integrated system or a set solution
* where you can use an existing monitor?

When purchasing a videoconferencing system you should consider the following:

* Reliability and Quality
* Ease of Use
* Clear concise menu prompts and intuitive user interface
* Easy to install and maintain
* Non-proprietary solutions for superior video and audio
* Systems that are optimised for both high and low bandwidths
* Software upgradeable

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