Phone Systems
Phone Systems
Here are some quick tips that may be helpful when looking for a phone system provider and vendor.
* You can use our case studies to get a feel for how other customers have deployed phone systems but dont forget to ask the provider to justify the information contained in the case study.
* Telephones remain critical to business success so dont underinvest in a system. If people call your business and feel your phone system is amateurish, they may opt not to do business with you.
* Proprietary phones can be very expensive so use whatever existing resources are at your disposal. So, if you’ve already got them, you may want to buy a new phone system that uses the phones you already have.
* Prioritize your features. Do you need an auto-attendant feature? Will you need to handle conference calls? Do you want music-on-hold? Do you need to monitor phone usage by employee? What are your voice mail needs? By listing out what you want, you can create a checklist that will allow you to rank the varying phone systems and find the best phone system for you.
* Consider VoIP phone systems for the added benefits of office mobilty, remote working and lower call costs. Always ask for the cost of upgrading to VOIP as this can be expensive in some key systems where VOIP is not included as standard.
* Consider voice mail compatibility. Make sure your phone system can work with a wide range of third-party voice mail systems. This keeps your voice mail options open and minimises the chance of your getting stuck with an inferior or overpriced voice mail system.
* Consider leasing and financing options.This can be a big benefit if your cash flow is limited. be careful though as leasing costs can drastically increase the price of your phone system.
* Don’t forget to factor in the cost of maintenance
Phone system vendors include Alcatel, Avaya, Cisco, Digium, NEC, Panasonic, Samsung and others.